Maintenance Services
We understand the real pressure that budget constraints place on your organization — and we also understand that your team can't operate at peak efficiency without the right tools in hand. Striking that balance is exactly where our Professional Services Team comes in. We've built a comprehensive data maintenance program designed to keep your data current, accurate, and accessible, all at a highly competitive rate that respects your budget realities.
Built on Parcel Fabric
Every maintenance engagement we deliver is grounded in the Parcel Fabric, the industry's most robust framework for managing parcel data with precision and efficiency. If your data doesn't already live in the Parcel Fabric, that's not a barrier — it's simply the starting point. Our team will migrate your existing data into the Parcel Fabric environment, and along the way, we identify and resolve the common inconsistencies, gaps, and inaccuracies that tend to accumulate in legacy datasets over time. You end up not just with a modern data structure, but with cleaner, more reliable data than you started with.
Flexible to Your Infrastructure
We tailor our approach to whatever environment you're working with:
- **Enterprise server clients** — Our specialists publish your Parcel Fabric as a service and configure a dedicated portal, giving authorized external users secure, controlled access for ongoing maintenance.
- **No Enterprise server or Portal?** No problem. We perform all maintenance activities using a file geodatabase version of the Parcel Fabric, so you get the same quality of service without requiring additional infrastructure investment.
Your Own Maintenance Request Portal
Every data maintenance project includes a custom-built, secure website created specifically for your organization. Through this portal, your team can submit maintenance requests directly to us, complete with the detailed context and supporting information our analysts need to act quickly and accurately — no back-and-forth emails, no lost requests, just a clear, trackable workflow.
Fast, Transparent Turnaround
Once updates are complete, we make sure you see the results without delay. Whether we're working through remote access to your web services or with a delivered copy of your data, our team updates the geodatabase promptly so the changes are reflected and visible right away. No waiting, no guessing whether the work has been done.
Billing That Fits Your Workflow
We know every organization manages procurement and budgeting differently, so we offer two ways to handle billing:
- **Virtual Panda services**, for streamlined, ongoing engagement, or
- **Traditional invoicing** upon completion of each project.
Whichever model fits your internal processes best, our goal remains the same: dependable, high-quality data maintenance that keeps your team equipped and your data audit-ready — without straining your budget.
For more information or a demonstration on our maintenance services, please contact us and request information.
